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Prescription For Success Webcast -- How To Improve Customer Loyalty And Visibility Through Integrated Call Center Operations

Our panel of industry experts will conduct an insightful discussion on how Cardinal Health was able to transform their customer service operation to a market leader by implement SAP CRM case management software to provide a systematic approach to exchanging and resolving customer issues.
Watch the Webcast


  • HCL AXON will discuss innovations in the customer service cycle
  • SAP will offer an SAP CRM service solution overview
  • Cardinal Health will discuss project objectives, approach, and benefits received


  • Vicki Perryman, Senior Vice President, Customer Service, Contracts and Pricing, and Field Service, Cardinal Health
  • Jose Rocha, Senior Vice President, Life Sciences, Healthcare, HCL AXON
  • Joe Miles, Industry Director, Life Sciences, SAP Americas

Want to learn more? Contact the SAP sales office nearest you.

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