Enterprise Support Integration Webcast -- The New Support Model for Partner Solutions
Learn about the significant improvements including time-to-resolution for superior customer experience and reduced customer risk for application management for Enterprise Support customers.
SAP customers depend on reliability, availability and performance of their mission critical processes that are often managed through a mixed application landscape of SAP and Partner Software. Increased transparency and reduced risk for application management through SAP support commitment for partner solutions are essential for joint customers. In this Webcast, you will get an overview of the support model for partner solutions and the customer benefits for accelerated mission-critical support and incident management.
Andreas Graesser, Vice President and Head of Partner Global Support, SAP