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Top Ways to Lower Costs while Improving Customer Service Webcast

With a tight budget, deciding what to invest in is a challenge.
Watch the Webcast

To address this, SAP has assembled several experts to share their learning in an informative Webcast. Listen in as they discuss how utilities can clarify and prioritize their requirements, build their business case, and move forward on implementation.

Learn how support for these tactics can make a big impact on your bottom line:

  • Interactive voice response
  • Complex settlement and billing
  • Customer e-services
  • Credit and collections solutions that will positively impact cash flow
  • Customer-incentive campaigns
  • AMI integration to CIS
Join us for this Webcast to hear some of the best ways that utilities can gain both long-term and short-term benefits in customer service.


  • Maureen Coveney, Industry Director, SAP Americas
  • Jon Brock, COO, UtiliPoint
  • Janet Garbinski, Pay1 Project Manager, City of Dallas
  • Karl Martin, Portfolio Manager, City of Dallas

Want to learn more? Contact the SAP sales office nearest you.

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