Store 2010 Webcast -- Supercharging the Customer Experience and Store Performance
A store is essentially a customer-centric environment. As such, any new strategy that aims at improving the store performance must include improving customer-centric systems as a central component. Today, store systems can provide tools to associates that improve customer service, offer functions that deliver competitive advantage, and provide a window of visibility into the supply chain.
In this Webcast, a panel of industry experts will talk about moving stores into the future and delivering an exceptional shopper experience to improve top-line sales and bottom-line results.
Brian Kilcourse, Research Partner, RSR Research
Colin Haig, Retail Industry Principal, SAP