Reaching Operation Excellence in HR Outsourcing Webcast
|Join SAP and BPO Provider Arinso and learn why a quality-oriented BPO approach will deliver much more than cost savings. You will discover how technology provides the means to implement high-quality process delivery, which tangible benefits you can expect, and what tools and methodologies you require for excellent HR operations.
This Webcast is part of a Webcast series. View other sessions from Business Process Outsourcing (BPO) Excellence Webcast Series.
Outsourcing HR Operations has many faces: next to greater flexibility and cost optimizations, HRO can also show you the way to top-notch operational excellence when it comes to HR service delivery. In fact, while cost savings have been a prime driver of most early BPO deals, delivery quality is by now a key consideration when BPO customers choose their service partner.
To achieve superior process quality, three things need to come together:
- The right technology
- The right methodology
- The right partner
- What is quality and why it is important
- The view of the practitioners: ARINSO in HR
- How Technology Helps Achieving HRO Quality
- Rudy Vandenberghe – Executive Director, Arinso
- Gianni Giacomelli – Head of Strategy and Marketing, SAP, BPO Business Unit