Veuillez noter que certains des liens ci-dessous ouvrent des pages de site Web mondial, disponibles en anglais seulement.
INCREASE REVENUES FROM SERVICES WHILE KEEPING CUSTOMERS HAPPY
For customer service executives who need to manage customer requests efficiently while increasing revenue, SAP software supports a full range of requests and scenarios, helping to ensure superior service and accelerate time to resolution.
IF YOUR GOAL IS TO:
- Turn costly services into profitable sales, and drive customer satisfaction and loyalty.
- Reduce time and cost to service customers, and ensure on-time delivery of quality services.
- Reduce capital requirements via fewer spare parts and an outsourced service desk.
SAP SOFTWARE CAN HELP YOU:
- Maintain product and entitlement information to enable consistent, high-quality services.
- Assign appropriate resources to services, and shorten lead times with integrated processes.
- Run end-to-end services processes, outsource some services, and rationalize systems.
LET US HELP
SAP offers business management software and business intelligence software that can help you turn "what if's" into reality:
Get an instant product recommendation by answering a few simple questions online.
Get an overview of our business management solutions and business intelligence solutions (PDF).