SAP Social OnDemand solutions allow customers to:
- Monitor social media channels such as Twitter and Facebook
- Listen to customer feedback via social media channels
- Understand customer sentiment
- Engage with customers through social media channels
- Collaborate internally
- Integrate customer feedback from social media channels into your product planning process
For more information on SAP’s Social Media solutions and to receive a joint SAP/thinkJar research report “A Five-Step Plan for Transforming into a Social and Customer-Centric Business”, please fill out the form below and click submit.